For cancel or remove credit card on Xbox live account is easy. The best way to do it remains simply calling Xbox Support at 800-469-9269 and requesting that your payment method be deleted. You have to have auto-renew turned off before you will be able to remove any credit card on your account.
Turning off auto-renew can be done via Xbox Support as well as on the web. If you look at the image above, there is an option for “Automatic Renewal”. If it isn’t already turned off, it’ll say “ON” and you’ll be able to click that in order to turn it off.
A quick tip for those of you who don’t like calling Xbox Support is to simply add another payment option in order to remove the one you really want to remove.
Way for Remove an Xbox LIVE payment option:
-Go to My Account at Xbox.com
-Under Payment & Billing, click Manage Payment Options
-If prompted, sign in using your Windows Live ID email and password. If you don't know your Windows Live ID or password, see Manage your Windows Live ID
-Next to the payment option you want to change, click Remove
- Choose Yes to confirm the removal
If you can’t remove a payment option:
If you can’t remove a credit card, that is associated with an active Xbox LIVE membership. If you try to remove the credit card associated with an active Xbox LIVE membership, you will be prompted to add a new payment option for your membership. If you don’t want to add another payment method, call Xbox Support for help removing your payment method. When you call, please have your gamertag and payment information available.
Steps to add another payment option:
If you don’t want to add another payment method, you can contact Xbox Support for help or turn off auto-renewal. When you call, please have your gamertag and payment information available.
a. Click PAY with PayPal or Add a new Credit Card to add a payment option
b. Type the new payment information and click Save
Two or more payment options:
c. Click Apply to Membership to switch your membership to another payment option
d. Click Done
-Now, that you’ve switched your membership to another payment method, you can remove the original payment method. To do this, click Manage Payment Options.
-Next to the payment option you want to change, click Remove.
- Choose Yes to confirm the removal.
A quick tip for those of you who don’t like calling Xbox Support is to simply add another payment option in order to remove the one you really want to remove.
Way for Remove an Xbox LIVE payment option:
-Go to My Account at Xbox.com
-Under Payment & Billing, click Manage Payment Options
-If prompted, sign in using your Windows Live ID email and password. If you don't know your Windows Live ID or password, see Manage your Windows Live ID
-Next to the payment option you want to change, click Remove
- Choose Yes to confirm the removal
If you can’t remove a payment option:
If you can’t remove a credit card, that is associated with an active Xbox LIVE membership. If you try to remove the credit card associated with an active Xbox LIVE membership, you will be prompted to add a new payment option for your membership. If you don’t want to add another payment method, call Xbox Support for help removing your payment method. When you call, please have your gamertag and payment information available.
Steps to add another payment option:
If you don’t want to add another payment method, you can contact Xbox Support for help or turn off auto-renewal. When you call, please have your gamertag and payment information available.
a. Click PAY with PayPal or Add a new Credit Card to add a payment option
b. Type the new payment information and click Save
Two or more payment options:
c. Click Apply to Membership to switch your membership to another payment option
d. Click Done
-Now, that you’ve switched your membership to another payment method, you can remove the original payment method. To do this, click Manage Payment Options.
-Next to the payment option you want to change, click Remove.
- Choose Yes to confirm the removal.
